Return it as soon as you can. Thats way beyond a bad setup... gotta be structural. Bowed soundboard or broken truss rod would be my bet without seeing it.
If there's a local repair/set up guy it might be worth popping in to see what they say.
However, as Old G says that looks worse than a bad set up and I doubt it left the factory with an action that high.
And rightly so...
...I can speak very highly of the Vintage VS6 - their SG copy. Two HBs, nice neck for the money (closer to £200 than £400 last time I looked), and I personally think they hold their own against their Epiphone equivalents.